Public offer for the comsultation of a service agreement

2. General Provisions

• 2.1 The Service Provider undertakes to render the Services ordered via the Website, and the User undertakes to accept and, where applicable, pay for such Services in accordance with this Agreement and the current price list published on the Website.
• 2.2 By creating an Account, placing an Order or otherwise using the Website, you: a) irrevocably accept this Offer, the [Terms of Service], [Privacy Policy] and [Cookie Policy]; b) confirm that you possess full legal capacity to enter into contracts; and c) consent to the processing of your personal data in accordance with the Privacy Policy.
• 2.3 We may amend this Offer or related documents from time to time. Material changes will be notified at least 30 calendar days before they take effect by e‑mail and by publishing the updated version on the Website. Continued use of the Services after the effective date constitutes acceptance of the amended terms.
• 2.4 The English version of this Offer prevails over any translations. Translations are provided for convenience only.

3. Ordering and Provision of Services

• 3.1 The Website contains descriptions, schedules and pricing of the Bootcamps. Prior to placing an Order you may review explanatory materials.
• 3.2 To place an Order you must:
  • provide a valid e‑mail address;
  • tick the checkbox confirming acceptance of this Offer and related documents;
  • pay the price displayed for the selected Services (if applicable).
• 3.3 Upon receipt of payment we will send login credentials to the e‑mail address provided. You must complete identity verification (e.g., upload a selfie holding your passport) before accessing preparatory materials.
• 3.4 Access is granted stage‑by‑stage. Completion and approval of tasks for the current stage within the deadlines set out in the Bootcamp programme unlocks the next stage.
• 3.5 Services are delivered online only. Access to your Account is via unique login and password. You are responsible for maintaining their confidentiality.

4. Prices and Payment

• 4.1 Prices are indicated in euro (EUR) unless otherwise stated. Payment is processed by authorised payment service providers (e.g., Stripe Payments Europe, Ltd.).
• 4.2 You must pay 100% of the price in advance. The Service Provider is deemed to have fulfilled its payment obligation when the amount is credited to its bank account.
• 4.3 You are responsible for all bank charges, currency‑conversion fees and similar costs.
• 4.4 For EU consumers, digital content is provided immediately after Acceptance. By accepting this Offer you acknowledge that the right of withdrawal under Article 16(m) of Directive 2011/83/EU is lost once performance has begun.

5. Rights and Obligations of the Parties

• 5.1 User’s Rights

  • Receive Services in accordance with this Agreement;
  • Submit feedback and suggestions;
  • Request information relating to the Services.

• 5.2 User’s Obligations

  • Use the Services solely for personal purposes and not share access with third parties;
  • Provide accurate and up‑to‑date information and keep it updated;
  • Complete assignments and other required actions on time;
  • Keep login credentials confidential and secure;
  • Refrain from any activity that could damage the Website or infringe the rights of others.

• 5.3 Service Provider’s Rights

  • Modify the Website, its design, functionality and catalogue of Services at any time;
  • Involve subcontractors in the performance of its obligations;
  • Suspend access for technical, security or legal reasons;
  • Terminate this Agreement unilaterally if the User materially breaches its terms.

• 5.4 Service Provider’s Obligations

  • Provide the Services with reasonable skill and care;
  • Take appropriate technical and organisational measures to safeguard personal data;
  • Inform Users of material changes to the Services or this Agreement.

6. Liability

• 6.1 The Service Provider is liable only for direct damages caused by wilful misconduct or gross negligence, subject to the limitations set forth in this Agreement and mandatory law.
• 6.2 The Website and Services are provided “as is”. We do not guarantee that they will be error‑free or meet your expectations.
• 6.3 The User indemnifies the Service Provider against losses arising from (i) breach of this Agreement, (ii) infringement of intellectual property rights, or (iii) unauthorised disclosure of materials.
• 6.4 Nothing in this Agreement limits statutory consumer rights under applicable EU law.

7. Force Majeure

Neither party shall be liable for failure to perform obligations due to events beyond reasonable control (force majeure), including but not limited to natural disasters, war, strikes, epidemics, power failures or Internet outages. The affected party shall notify the other party without undue delay. If force majeure persists for more than 90 days, either party may terminate the Agreement.

8. Personal Data Protection

Processing of personal data is governed by our Privacy Policy. We act as data controller for information collected via the Website. Queries may be directed to info@isaevworkshop.com.

9. Intellectual Property

• 9.1 All Platform Content is owned by or licensed to the Service Provider and protected by copyright, trademark and other intellectual‑property laws.
• 9.2 We grant you a limited, non‑exclusive, non‑transferable licence to access the Platform Content solely for personal, non‑commercial use in connection with the Services.
• 9.3 You may not record, copy, reproduce, distribute, transmit, adapt, reverse‑engineer or otherwise exploit the Platform Content without prior written consent.
• 9.4 Any materials (including homework results) created by you during a Bootcamp may be used by the Service Provider for educational and marketing purposes. By submitting such materials you grant us a worldwide, royalty‑free, perpetual licence to use, reproduce and display them.

10. Term and Termination

• 10.1 This Agreement enters into force upon Acceptance and remains in effect until the earlier of (i) completion of the Services or (ii) termination pursuant to this clause.
• 10.2 The User may terminate the Agreement at any time by deleting the Account or notifying the Service Provider in writing. Fees already paid are refundable only in accordance with the Refund Policy published on the Website.
• 10.3 The Service Provider may terminate the Agreement with immediate effect if the User materially breaches its terms or applicable law.
• 10.4 Upon termination all licences granted to the User cease, and the Service Provider may delete the Account and associated data, save as required by law.

11. Dispute Resolution

• 11.1 The parties shall first attempt to settle disputes amicably within 30 days of a written complaint.
• 11.2 Consumers may submit complaints via the EU Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr .
• 11.3 Failing amicable resolution, disputes shall be submitted to the competent courts of Estonia, unless mandatory consumer‑protection laws provide otherwise.

12. Final Provisions

• 12.1 Should any provision of this Agreement be held invalid or unenforceable, the remaining provisions shall remain in full force.
• 12.2 The User may not assign rights or obligations under this Agreement without prior written consent. The Service Provider may assign this Agreement in whole or in part.
• 12.3 Electronic communication (e‑mail, in‑App notifications, SMS) satisfies the legal requirement for written form and may be used as evidence.

13. Contact Information

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